Privacy Policy
Last updated: September 7, 2026
📋 Quick Summary
At Citywide Medical Equipments, we value your trust. We collect minimal information strictly necessary to deliver hospital beds, oxygen concentrators, and home ICU services across Mumbai. We never sell or share your medical or personal data with third-party advertisers.
1. Introduction
Citywide Medical Equipments ("we," "our," or "us") operates the website citywideequipment.com. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our medical equipment rental and sales services in Mumbai Metropolitan Region (MMR).
By accessing our services, you consent to the data practices described in this policy.
2. Information We Collect
To provide fast 4-hour installation for hospital beds, oxygen equipment, and home ICU setups, we collect specific information:
- Personal Identification Details: Full name, phone number, alternate contact number, and delivery address in Mumbai.
- Medical / Rental Requirements: Equipment type requested (e.g., BiPAP, oxygen concentrators, motorized beds) and temporary prescription notes if required for setup configuration.
- Technical Data: IP address, browser type, device information, and pages visited through cookies to ensure smooth website performance.
3. How We Use Your Data
Your data is handled with utmost confidentiality and is utilized exclusively for:
- Processing and dispatching medical equipment orders and rental extensions.
- Coordinating delivery schedules and technician home-visits.
- Providing customer support, technical assistance, and emergency responses.
- Complying with statutory medical equipment distribution regulations in India.
4. Data Security & Protection
We implement robust administrative, technical, and physical security measures to protect your personal and medical information. All information transmitted via our website is secured using advanced SSL Encryption Technology. Access to your data is restricted strictly to authorized logistics and clinical support personnel.
6. Your Rights & Choices
You maintain full control over your data. At any time, you can request:
- Access to the personal data we hold about you.
- Correction or updating of your delivery address or contact number.
- Deletion of your inactive database records by contacting our support team directly.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our privacy officer:
📍 Citywide Medical Equipments, Citi Mall, Office 39, New Link Road, Andheri West, Mumbai 400053, Maharashtra, India.